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Frequently Asked Questions

How do I choose my size?

Wrestling Gear SIZING/CONVERSION Charts:

Menu:
  1. Wrestling Shoes (General)
     
  2. Singlets and apparel (by Weight)
     
  3. Wrestling Kneepads
     

 

 

Men Singlet & Apparel Sizing

   [Back to Menu]
Size Asics Adidas/Brute Cliff Keen Infinity Knockout
YS 40 - 55 (4XS) 40 - 60 45 - 60 (3XS) 45 - 60 (3XS) 40 - 55
YM 55 - 75 (3XS) 60 -75 60 - 85 (2XS) 61 - 90 (2XS) 56 - 70
YL 79 - 95 (2XS) 75 - 90 -- -- 71 - 95
XS 95 - 115 90 - 110 85 - 105 91 - 110 102 - 112
S 115 - 135 110 - 130 105 - 130 110 - 130 113 - 125
M 135 - 160 130 - 155 130 - 160 131 - 155 136 - 135
L 160 - 190 155 - 185 160 - 190 156 - 185 136 - 152
XL 190 - 220 185 - 225 190 - 220 186 - 225 153 - 171
2XL 220+ 220 - 275 220 - 250 226 - 275 172 - 215
3XL -- 275 - 340 251 - 280 276+ 220 - 275
           
Size Matman Nike Outlaw Under Armmour
YS 40 - 55 (4XS) -- 40 - 55 (4XS) --
YM 55 - 75 (3XS) -- 55 - 75 (3XS) --
YL 79 - 95 (2XS) -- 79 - 95 (2XS) --
XS 95 - 115 95 - 110 95 - 115 100 - 140
S 115 - 135 110 - 130 115 - 135 140 - 170
M 135 - 160 130 - 155 135 - 170 170 - 195
L 160 - 190 155 - 190 205 - 230 185 - 220
XL 190 - 220 190 - 220 230 - 250 195 - 225
2XL 250+ 220 - 250 250+ 220 - 250
3XL -- 250+ -- --

Women's Singlet & Apparel Sizing   [Back to Menu]

Size Asics Adidas/Brute Cliff Keen Infinity
GS -- 40 - 65 -- 45 - 60 (3XS)
GM -- 65 -75 60 - 85 (2XS) 61 - 90 (2XS)
GL 95 - 115 75 - 90 85 - 105 (XS) 91 - 110 (XS)
WS 115 - 135 90 - 110 105 - 130 111 - 130
WM 135 - 160 110 - 130 130 - 160 131 - 155
WL 160 - 190 130 - 155 160 - 190 156 - 185
WXL 190 - 220 155 - 185 190 - 220 186 - 225
W2XL 220+ 185 - 220 220 - 250 226 - 275
W3XL -- -- -- 276+
         
Size Matman Nike Outlaw Under Armmour
GS 40 - 55 40 - 55 (4XS) -- --
GM 56 - 70 55 - 75 (3XS) -- --
GL 71 - 95 79 - 95 (2XS) -- --
WS 102 - 112 96 - 110 95 - 110 120 - 145
WM 113 - 125 110 - 135 130 - 155 145 - 165
WL 136 - 152 135 - 154 155 - 190 165 - 185
WXL 153 - 171 155 - 175 190 - 220 185 - 220
W2XL 172 - 215 176+ 220 - 250 --
W3XL 220 - 275 -- 250+ --

Wrestling Kneepads   [Back to Menu]

Size Knee Measurement (inches) Weight (pounds)
XS or Youth 10 - 11.5 " 40 - 70
S 11.5 - 13.5 " 70 - 120
M 13.5 - 15.5 " 120 - 160
L 15.5 - 17.5 " 160 - 190
XL 17 - 18 " 190 - 230
2XL 18+ " 230+

Wrestling Shoes   [Back to Menu]

For all Asics, all Adidas, and Nike Speedsweep we recommend you you buy wrestling shoes at least 1/2 size larger than your street shoe (e.g. if your street size is size 10, your wrestling shoe would be size 10.5).

For all other Nike shoes we recommend you buy wrestling shoes at least one FULL size larger than your street shoe (e.g. if your street size is size 10, your wrestling shoe would be size 11).

Adult Mens and Womens Shoe Size Conversion Table
[Back to Menu]
M/W indicates Men's or Women's Sizes. Other systems are for either gender.

System

Sizes

Europe

35

35½

36

37

37½

38

38½

39

40

41

42

43

44

45

46½

48½

Mexico

 

 

 

 

 

4.5

5

5.5

6

6.5

7

7.5

9

10

11

12.5

Japan

M

21.5

22

22.5

23

23.5

24

24.5

25

25.5

26

26.5

27.5

28.5

29.5

30.5

31.5

W

21

21.5

22

22.5

23

23.5

24

24.5

25

25.5

26

27

28

29

30

31

U.K.

M

3

4

5

6

7

8

10

11

12

13½

W

3

4

5

6

7

8

10½

11½

13

Australia

M

3

4

5

6

7

8

10

11

12

13½

W

4

5

6

7

8

9

10½

11½

12½

14

U.S. & Canada

M

4

5

6

7

8

9

10½

11½

12½

14

W

5

6

7

8

9

10

10.5

12

13

14

15.5

Russia & Ukraine *

W

33½

34

 

35

 

36

 

37

 

38

 

39

 

 

 

 

Korea (mm.)

228

231

235

238

241

245

248

251

254

257

260

267

273

279

286

292

Inches

9

91/8

93/8

95/8

97/8

10

101/8

10¼

10½

10¾

11

11¼

11½

Centimeters

22.8

23.1

23.5

23.8

24.1

24.5

24.8

25.1

25.4

25.7

26

26.7

27.3

27.9

28.6

29.2

Mondopoint

228

231

235

238

241

245

248

251

254

257

260

267

273

279

286

292

Boys Shoe Sizes   [Back to Menu]
Europe 29 29.7 30.5 31 31.5 33 33.5 34 34.7 35 35.5 36 37 37.5
Japan 16.5 17 17.5 18 18.5 19 19.5 20 20.5 21 21.5 22 22.5 23
U.K. 11 11.5 12 12.5 13 13.5 1 1.5 2 2.5 3 3.5 4 4.5
U.S. & Canada 11.5 12 12.5 13 13.5 1 1.5 2 2.5 3 3.5 4 4.5 5

Girl's Shoe Sizes  [Back to Menu]
Europe 26 26.5 27 27.5 28 28.5 29 30 30.5 31 31.5 32.2 33 33.5 34 35
Japan 14.5 15 15.5 16 16.5 17 17.5 18 18.5 19 19.5 20 20.5 21 21.5 22
U.K. 8 8.5 9 9.5 10 10.5 11 11.5 12 12.5 13 13.5 1 1.5 2 2.5
U.S. & Canada 9.5 10 10.5 11 11.5 12 12.5 13 13.5 1 1.5 2 2.5 3 3.5 4

What is a default shipping address?

You may have specified more than one shipping address in your account information. The default shipping address is the address to which your order will be shipped unless you select another shipping address for this order.

What is a default credit card??

You may have specified more than one credit card in your account information. The default credit card is the card that will be charged with the value of your order unless you select another credit card to be charged for this order.

When will my order get to me?

Shipping

Time in Transit Information
All orders are charged and shipped within 48 hours, if we have your items in stock. Items that are being shipped from the manufacturer, may take longer.

The stock status "Available".. means that the item is available for sale but based on current orders in our system we do not have the stock in house to immediately fill that order. It could be on back order, or it could be shipped directly from the manufacturer. For more information, please use the "Contact Us" in the menu or call call 800-634-4874 for more exact information on the specific item. Also, please check the description below the item as that may give you more information if it is a preorder item.

To help you better determine what shipping method you need, please follow the following guidelines. These times are not concrete, they are an approximation by Time Zone.

Standard Ground Shipping
Zone: Days to Deliver on Average
Pacific Standard Time 2-4 business days
Mountain Time 3-5 business days
Central Time 4-6 business days
Eastern Time5-7 business days

Express Shipping Options (Continental U.S. only)

For an additional fee, your package can be upgraded to 3-Day, 2-Day or Next Day. 
We will do our best to ship packages the same day they are ordered, however we cannot guarantee it. Please consider this when deciding how your package will be shipped. The graph below is a representation of time in transit for express services.

Shipping Upgrade Options
Upgrade Saturday SundayMonday TuesdayWednesday Thursday Friday
  No DeliveryNo Delivery       
3-DayPlace Order Online  Order Processed Order Shipped 1st Day2nd Day Delivery Day
2-DayPlace Order Online  Order Processed Order Shipped1st Day Delivery Day 
Next DayPlace Order Online  Order Processed Order ShippedDelivery Day  
** Our business does not process orders over the weekend.  Likewise, UPS does not deliver packages on weekends.

Can I have more than one Billing address?

No. You cannot have more than one billing address. But you can change your billing address by editing it.

Can I have more than one shipping address?

Yes. You can specify as many shipping addresses as you want.

How is Sales Tax determined?

If you live in the USA, the sales tax levied on a customer depends on the tax jurisdiction he comes under. For instance, if you purchase items for use in the State of Washington, USA, you would be charged the local rate Sales Tax. If you purchase items for use in the another state, depending on their laws, you may or may not be charged sales tax. If you live outside the USA, the taxes you pay depend on the country you live in. The tax zones are the various jurisdictions under which you could fall.

How can I add a shipping address to my address list?

To add a shipping address, click on Account Info. The details of your account are displayed. Click on the Add New Shipping Address button to add a new shipping address.

Can I delete an address from my address list?

No. You cannot delete any address but you could change it by editing it.

How do I make changes to an address in my list?

To edit an address, click on Account Info. The details of your account are displayed. Click on the Edit button below the address that has to be changed.

How do I check the status of my order??

To check the status of an order, click on the Order Status link. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made.

How do I cancel an order?

To cancel an order, you must contact our customer service executive either by mail or through telephone and they will give you further information.

I already have an account with you. Do I need to register myself again on your web store?

No. If you already have an account with us, contact our Customer Service; they will give you your login name and password. You can login and then change your password.

Can I place an order without registering my account?

Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address and credit card details on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.

How can I place an order without using my credit card?

There are other payment options available at the Online Shop using which you can place an order. Select the option most suitable to you in the "Payment Method" area while creating an order. For example if you wish to pay by Check, select this option to create the order. You may send your check to our address by quoting your order number. If you need any further assistance, please contact our Customer Service Department.

What should I do if I forget my password?

If you are a registered user and have forgotten your password, go to the Login page and simply type in your Login Name or your default E-mail address under "I am a registered user but forgot my password" and click on submit. We will send your password to your default E-mail address.

What is your return policy?

The wearable wrestling equipment that you have purchased from Suplay Products has a 30 day warranty against defects. Any product that appears to be defective must be returned within 30 days with receipt showing date of purchase..

Returns may be made in person or by mail. For those making a return by mail, please follow these steps and conditions:

  • Contact SUPLAY for a return authorization number.
  • Place this number on both the inside and the outside of your return package for identification.
  • You must prepay the freight.
  • If the merchandise is defective, we reserve the right to repair, replace or adjust in accordance with industry standards. Any merchandise returned must be cleaned prior to returning. We do not repair defective merchandise after a 30 day warranty has expired. If unused merchandise is returned for exchange of size, style, or color due to our error in shipping, no charge will be made; if customer has made an error when ordering, they will be responsible for shipping charges both ways. Unwanted and unused merchandise returned for credit will be subject to a 20% restocking fee. No returns accepted for credit on used merchandise. Customer must decide satisfaction with size, fit, and style before using.

    VERY IMPORTANT: Wrestling shoes are designed to be worn on the wrestling mat only...not on the gym floor, locker room, or outside. We WILL NOT replace, exchange, or repair shoes that have been worn off the mat for any reason. Wrestling shoes are designed to be very light weight and flexible. They will not hold up under wear off the wrestling mat. All warranties are void immediately upon wearing the shoe off the mat. DO NOT WASH SHOES OTHER THAN WITH A DAMP CLOTH.

    No customized singlets or warm-ups may be returned for any reason other than on error in printing or a defect as listed above. Lycra singlets will stretch with wearing. They should fit "snugly" at first. DO NOT IRON SINGLETS.

    What is your privacy policy?

    Your privacy is important to Suplay. This privacy statement provides information about the personal information that Suplay collects, and the ways in which Suplay uses that personal information.

    Personal information collection

    Suplay may collect and use the following kinds of personal information:

  • information about your use of this website
  • information that you provide using for the purpose of registering with the website
  • information about transactions carried out over this website.
  • information that you provide for the purpose of subscribing to the website services and
  • any other information that you send to Suplay.

  • Using personal information

    Suplay may use your personal information to:

  • administer this website;
  • personalize the website for you;
  • enable your access to and use of the website services;
  • publish information about you on the website;
  • send to you products that you purchase;supply to you services that you purchase;
  • send you statements and invoices;collect payments from you; and
  • send you marketing communications.

  • Where Suplay discloses your personal information to its agents or sub-contractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement.

    In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Suplay may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

    Securing your data

    Suplay will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

    Suplay will store all the personal information you provide on its secure servers.

    Information relating to electronic transactions entered into via this website will be protected by encryption technology.

    Cross-border data transfers

    Information that Suplay collects may be stored and processed in and transferred between any of the countries in which Suplay operates to enable the use of the information in accordance with this privacy policy.

    In addition, personal information that you submit for publication on the website will be published on the internet and may be available around the world. (ie. Blogs, comments, etc..)

    You agree to such cross-border transfers of personal information.

    Updating this statement

    Suplay may update this privacy policy by posting a new version on this website.

    You should check this page occasionally to ensure you are familiar with any changes.

    Other websites

    This website contains links to other websites.

    Suplay is not responsible for the privacy policies or practices of any third party.

    Contact Us

    If you have any questions about this privacy policy or Suplay’s treatment of your personal information, please use the contact us link at the top of the page.


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